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Contact Us

Members

Member Services Hours: Monday through Friday, 8 a.m. to 5 p.m. Mountain Time (MT)

Member Services Phone Number: 1-844-543-8996 (TTY: 711)

Closed on these holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

24/7 Nurse Advice Line: 1-844-543-8996 (TTY: 711)

Ombudsman: 1-844-225-6672

Physical Health Services: 1-844-543-8996 (TTY: 711)

Behavioral Health Services: 1-844-543-8996 (TTY: 711)

Long-Term Services and Supports (LTSS): 1-844-543-8996 (TTY: 711)

Transportation Services: 1-844-543-8996 (TTY: 711)

Email: You can send us an email using your Western Sky Community Care online account on our website.

 

Providers

Provider Services Hours: Monday through Friday, 8 a.m. to 5 p.m. Mountain Time (MT)

Provider Services Phone Number: 1-844-738-5019

Pharmacy Services: 1-844-738-5019 (TTY: 711)

Utilization Management/Prior-Authorization: 1-844-831-7024 (TTY: 711)

If you are calling for anything other than Utilization Management, please contact the Provider Services phone number above.

For details about provider contracting, please contact us at 1-844-738-5019 or email us, Contracting@WesternSkyCommunitycare.com.