COVID-19 Resources

Coronavirus Disease (COVID-19) is an emerging disease that causes respiratory illness in people and can spread from person to person. Many details about this disease are still unknown, such as treatment options, how the virus works, the total impact of the illness, and many other factors. Western Sky Cmmunity Care HealthPlan wants to help keep you and others healthy. Visit this page regularly for COVID-19 updates from Western Sky Community Care.

Signs and symptoms of COVID-19 include:

  • Fever
  • Cough
  • Shortness of breath

What You Can Do

You can keep yourself and others healthy with simple actions that help prevent the spread of respiratory viruses:

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating; and after blowing your nose, coughing or sneezing.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Watch this video to learn more about how to protect yourself (Video).

How to Get Help

  • Call the 24-hour nurse advice line or Member Services at the number on the back of your Western Sky Community Care member ID card to get answers to health questions.
  • Receive 24/7 telemedicine access to doctors on-demand by phone or video for non-emergency medical issues through Teladoc. You can also call 1-800-835-2362 for more information.
  • myStrength provided by Western Sky Community Care - Finding support to focus on your emotional health is important. Visit the myStrength website to help you get better and stay mentally strong. You may also find help by visiting or calling the New Mexico Crisis & Access Line at 1-855-662-7474.
  • Need financial assistance? The state and private companies have taken measures to mitigate financial hardship and the state is diligently working to identify additional sources of relief. Visit The State of New Mexico for more information on how to access assistance for child care, food assistance for families, seniors and disabled adults, resources for unemployment or utilities, internet & cell phone, mortgage or rent, and others. 
  • Need health insurance? Depending on your income and family size you may be eligible for Medicaid. To apply, call 1-855-637-6574 or visit YES New Mexico portal. If you don't qualify for Medicaid, you may be eligible for low-cost or no-cost private insurance through beWellnm. If you're not eligible for either of these programs, visit the New Mexico Insurance Pool. To find out if you may be eligible, review the following Income Eligibility Guidelines (PDF) from beWellnm.

For more resources visit our COVID-19 Member Resources page.